Política de privacidad
Last updated: August 6, 2026
S Professional Global (“S Professional Global,” “we,” “us,” or “our”) operates the website sprofessionalshop.com and the related online store, content, features, products, and services collectively referred to as the “Services.”
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, make a purchase, contact us, create an account, subscribe to marketing communications, or otherwise use the Services.
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our Services.
Information you provide directly
We may collect information that you provide to us, including:
- Full name;
- Billing and shipping address;
- Email address;
- Telephone number;
- Account login information;
- Products purchased or added to your cart;
- Order, return, refund, and exchange information;
- Customer service communications;
- Reviews, comments, or other content you submit;
- Marketing and communication preferences;
- Any other information you voluntarily provide.
Payment information
Payments are processed by Shopify Payments and other payment providers made available through our checkout.
We do not directly store complete credit card numbers or security codes. Payment providers may collect and process your payment and billing information according to their own privacy policies and security practices.
Information collected automatically
When you access or use our Services, we and our service providers may automatically collect certain information, including:
- IP address;
- Browser type;
- Device type and operating system;
- Device identifiers;
- Pages viewed and links selected;
- Referring website;
- Shopping cart activity;
- Date, time, and duration of visits;
- General location derived from your IP address;
- Cookie and similar technology information;
- Information about how you interact with our website and marketing communications.
Information received from third parties
We may receive information from third parties that provide services on our behalf, including:
- Shopify;
- Payment processors;
- Shipping carriers and fulfillment providers;
- Analytics providers;
- Advertising and marketing platforms;
- Fraud prevention and security providers;
- Customer service providers;
- Social media platforms, when you interact with our pages or advertisements.
Information received from third parties is handled according to this Privacy Policy and any restrictions imposed by the provider.
2. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders;
- Confirm payments and transactions;
- Arrange shipping and delivery;
- Provide order and tracking updates;
- Process returns, exchanges, cancellations, and refunds;
- Create and manage customer accounts;
- Respond to customer service requests;
- Communicate with you about products, orders, and the Services;
- Personalize your shopping experience;
- Send marketing communications when permitted by law;
- Measure website, advertising, and marketing performance;
- Maintain the security and functionality of the Services;
- Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
- Enforce our Terms of Service and other policies;
- Comply with legal, regulatory, tax, accounting, and reporting obligations;
- Establish, exercise, or defend legal claims;
- Improve our products, website, services, and business operations.
3. Cookies and Similar Technologies
We and our service providers use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, maintain shopping carts, understand website usage, prevent fraud, and support analytics and advertising.
Some cookies are necessary for the website and checkout to function. Other cookies may be used for analytics, personalization, or advertising, subject to applicable law and your available privacy choices.
You can control certain cookies through your browser settings and any cookie or privacy preference controls made available on our website. Disabling necessary cookies may affect the functionality of the Services.
For more information about cookies used by Shopify, visit Shopify’s Cookie Policy.
Where required by applicable law, we recognize supported browser-based opt-out preference signals, such as the Global Privacy Control.
4. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to provide and operate the Services, including:
Shopify
Our online store is hosted by Shopify. Shopify processes personal information to provide the commerce platform, checkout, payment, security, analytics, and related services used by our store.
You can learn more by reviewing Shopify’s Consumer Privacy Policy.
Payment processors
We may disclose transaction and billing information to payment providers for payment authorization, processing, fraud prevention, refunds, and dispute management.
Shipping and fulfillment providers
We may disclose your name, shipping address, contact details, order contents, and related information to our warehouse, fulfillment providers, UPS, USPS, or other authorized service providers involved in preparing and delivering your order.
Service providers
We may disclose information to companies that assist us with:
- Website hosting and operation;
- Data storage;
- Analytics;
- Marketing and advertising;
- Customer support;
- Email communications;
- Fraud prevention;
- Security;
- Professional, accounting, legal, and technical services.
These providers may process personal information only as necessary to perform services for us and subject to their contractual and legal obligations.
Business and legal purposes
We may disclose personal information:
- To comply with applicable laws, regulations, legal proceedings, subpoenas, court orders, or government requests;
- To investigate or prevent fraud, abuse, security threats, or illegal activity;
- To protect the rights, property, safety, and security of our customers, our business, or others;
- In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction;
- With your consent or at your direction.
We do not disclose sensitive personal information for purposes of inferring characteristics about consumers.
5. Advertising and Marketing
With your consent or as otherwise permitted by law, we may use your contact information to send information about products, offers, promotions, and updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.
Even after you unsubscribe from marketing communications, we may continue sending transactional or service-related communications, including order confirmations, shipping updates, policy notices, security messages, and responses to customer service requests.
We may work with analytics and advertising providers that use cookies or similar technologies to measure advertising performance or show relevant advertisements. Depending on applicable state law, certain advertising activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal information.
Where required, you may exercise applicable opt-out rights through the privacy controls available on our website or by contacting us.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the Services;
- Fulfill the purposes described in this Privacy Policy;
- Maintain business, transaction, tax, and accounting records;
- Comply with legal and regulatory obligations;
- Resolve disputes;
- Prevent fraud and abuse;
- Enforce our agreements;
- Establish, exercise, or defend legal claims.
Retention periods may vary depending on the type of information, the nature of the transaction, applicable legal requirements, and our legitimate business needs.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, and you use the Services and transmit information at your own risk.
You are responsible for maintaining the confidentiality of your account credentials and notifying us if you believe your account has been accessed without authorization.
8. Children’s Privacy
The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you are a parent or legal guardian and believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete the information.
We do not knowingly sell or share the personal information of consumers under 16 years of age for targeted advertising purposes.
9. Your Privacy Rights
Depending on where you reside and subject to applicable law, you may have the right to:
- Confirm whether we process your personal information;
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Request a portable copy of certain information;
- Restrict or object to certain processing;
- Withdraw consent where processing is based on consent;
- Opt out of targeted advertising;
- Opt out of the sale or sharing of personal information, where applicable;
- Limit certain uses of sensitive personal information, where applicable;
- Appeal a decision concerning a privacy request;
- Not receive discriminatory treatment for exercising applicable privacy rights.
These rights are not absolute. We may deny or limit a request when permitted or required by law, including when information must be retained for transactions, fraud prevention, security, tax, accounting, legal compliance, or legal claims.
10. How to Submit a Privacy Request
To exercise an applicable privacy right, email:
ecommerce@sprofessional.com.br
Use the subject line:
Privacy Request
Please include:
- Your full name;
- The email address associated with your account or order;
- The right you wish to exercise;
- Information reasonably necessary to identify the relevant account or transaction.
We may need to verify your identity before completing a request. We will use information submitted for verification only to process and respond to the request.
Where permitted by law, you may use an authorized agent to submit a request. We may require proof that the agent is authorized to act on your behalf and may ask you to confirm your identity directly.
We will respond within the period required by applicable law. If we deny a request, you may have the right to appeal by replying to our decision or contacting us using the information below.
11. International Data Transfers
S Professional Global operates in the United States. We and our service providers may process personal information in the United States and other countries.
These countries may have privacy and data-protection laws that differ from those in your place of residence.
Where required by applicable law, we use recognized legal mechanisms and contractual protections for international data transfers.
Although our online store currently ships only to the 48 contiguous United States and Washington, D.C., visitors from other locations may still access the website. Any additional privacy rights will apply only when required by the laws applicable to the relevant individual and processing activity.
12. Third-Party Websites and Services
The Services may contain links to websites, applications, social media platforms, or services operated by third parties.
We are not responsible for the privacy, security, accuracy, or content practices of third parties. We recommend reviewing the privacy policy of each third-party service before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, Services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last updated” date at the beginning of this page. Material changes may also be communicated through the website or by other appropriate means when required by law.
Your continued use of the Services after an updated Privacy Policy becomes effective indicates acknowledgment of the revised policy.
14. Contact Us
For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:
S Professional Global
4121 SW 34th St, Suite F10
Orlando, FL 32811
United States
