Data Privacy & Compliance
Last updated: August 6, 2026
This Data Privacy & Compliance Notice supplements the S Professional Global Privacy Policy and provides additional information about our privacy practices and the rights that may be available to consumers under applicable data-protection laws.
S Professional Global operates in the United States and currently ships only to the 48 contiguous United States and Washington, D.C.
Privacy rights and obligations may vary depending on the consumer’s place of residence, the nature of the personal information, how the information is processed, and whether a particular law applies to S Professional Global.
1. Scope of This Notice
This Notice applies to personal information collected through:
- sprofessionalshop.com;
- Our Shopify online store and checkout;
- Customer accounts;
- Orders and payments;
- Returns, refunds, and exchanges;
- Customer service communications;
- Marketing communications;
- Cookies and similar technologies;
- Interactions with our advertisements and social media pages.
This Notice should be read together with our Privacy Policy, Terms of Service, Refund Policy, and Shipping Policy.
If there is a conflict between this Notice and a right that cannot be waived under applicable law, the applicable legal requirement will control.
2. Categories of Personal Information
Depending on how you interact with us, we may collect the following categories of personal information:
Identifiers
- Name;
- Email address;
- Telephone number;
- Billing address;
- Shipping address;
- IP address;
- Account identifiers;
- Device identifiers.
Commercial information
- Products purchased or considered;
- Shopping cart activity;
- Order history;
- Returns, refunds, and exchanges;
- Customer service history;
- Purchase preferences.
Payment and transaction information
Payment information may be collected and processed by Shopify Payments or other authorized payment providers.
S Professional Global does not directly store complete payment-card numbers or card security codes.
Internet and electronic activity
- Browser and device information;
- Website activity;
- Pages viewed;
- Links selected;
- Referring website;
- Session information;
- Interactions with emails and advertisements;
- Cookie and similar technology information.
Approximate location
We may obtain a general location based on your IP address. We do not intentionally collect precise geolocation through the Services unless clearly disclosed and permitted.
Communications and submitted content
- Customer service messages;
- Reviews;
- Comments;
- Photographs;
- Feedback;
- Other content voluntarily submitted to us.
Inferences and preferences
We or our service providers may derive general shopping interests or preferences from purchase and browsing activity for analytics, personalization, or advertising purposes, where permitted by law.
3. Sources of Personal Information
We may collect personal information:
- Directly from you;
- Automatically through the website;
- From Shopify;
- From payment processors;
- From shipping carriers and fulfillment providers;
- From analytics and advertising providers;
- From customer service providers;
- From social media platforms;
- From fraud prevention and security providers;
- From other service providers acting on our behalf.
4. Purposes of Processing
We may process personal information to:
- Provide and operate the Services;
- Process payments and orders;
- Prepare, ship, and deliver purchases;
- Provide tracking information;
- Manage customer accounts;
- Handle returns, refunds, exchanges, and cancellations;
- Respond to questions and customer service requests;
- Detect and prevent fraud, abuse, and security incidents;
- Maintain transaction, tax, and accounting records;
- Improve products, services, and website performance;
- Conduct analytics;
- Personalize customer experiences;
- Send marketing communications where permitted;
- Measure advertising performance;
- Comply with legal and regulatory obligations;
- Establish, exercise, or defend legal claims;
- Enforce our agreements and policies.
5. Legal Grounds Where Required
Where an applicable privacy law requires a legal basis for processing, we may rely on:
Performance of a contract
Processing necessary to:
- Complete a purchase;
- Process payment;
- Fulfill and deliver an order;
- Handle a return or refund;
- Provide requested customer service.
Legitimate interests
Processing reasonably necessary to:
- Operate and improve our business;
- Prevent fraud and abuse;
- Secure our website and systems;
- Understand website performance;
- Maintain business records;
- Communicate with customers;
- Protect our legal rights.
We will consider the interests, rights, and expectations of affected individuals when relying on legitimate interests.
Consent
We may rely on consent for certain:
- Marketing communications;
- Advertising technologies;
- Optional cookies;
- Processing activities that require consent under applicable law.
Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
Legal obligations
We may process personal information to comply with:
- Tax and accounting requirements;
- Regulatory obligations;
- Court orders;
- Lawful government requests;
- Consumer-protection requirements;
- Other applicable laws.
6. Disclosure of Personal Information
We may disclose personal information to:
- Shopify;
- Payment providers;
- Our warehouse and fulfillment providers;
- UPS, USPS, and other authorized delivery providers;
- Website hosting and technical providers;
- Analytics providers;
- Advertising and marketing providers;
- Email and customer service platforms;
- Fraud prevention and security providers;
- Legal, tax, accounting, and professional advisers;
- Government authorities when legally required;
- Parties involved in a merger, acquisition, financing, restructuring, or sale of assets.
We require service providers to process personal information only for authorized purposes and subject to applicable contractual and legal obligations.
7. Sale, Sharing, and Targeted Advertising
S Professional Global does not sell personal information for money.
However, some uses of cookies, pixels, analytics tools, or advertising technologies may be considered a “sale,” “sharing,” or “targeted advertising” under certain United States state privacy laws, even when no money is exchanged.
Where required by applicable law, consumers may opt out of these activities through:
- Privacy or cookie preference controls available on our website;
- Supported browser-based opt-out preference signals;
- A request sent to ecommerce@sprofessional.com.br.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
8. Sensitive Personal Information
We do not intentionally collect or use sensitive personal information to infer characteristics about consumers.
Payment credentials are handled by authorized payment providers and are used to process transactions, prevent fraud, and satisfy related legal obligations.
If sensitive information is collected, it will be used only for purposes reasonably necessary to provide the requested Services, maintain security, comply with law, or as otherwise disclosed and permitted.
9. Consumer Privacy Rights
Depending on your state or country of residence and whether the applicable law covers S Professional Global, you may have the right to:
- Know whether we process your personal information;
- Access personal information held about you;
- Obtain information about the categories and sources of personal information collected;
- Obtain information about the purposes of processing;
- Obtain information about categories of third parties receiving personal information;
- Correct inaccurate personal information;
- Delete personal information;
- Receive a portable copy of certain personal information;
- Opt out of targeted advertising;
- Opt out of the sale or sharing of personal information;
- Limit certain uses of sensitive personal information;
- Withdraw consent where processing depends on consent;
- Object to or restrict certain processing;
- Appeal a decision concerning a privacy request;
- Receive equal service and not be discriminated against for exercising applicable privacy rights.
These rights may be subject to legal exceptions. For example, we may retain information necessary to complete a transaction, prevent fraud, comply with tax or accounting obligations, secure the Services, resolve disputes, or establish legal claims.
10. California Privacy Notice
This section applies only to California residents and only to the extent California privacy law applies to S Professional Global.
California residents may have the right to request:
- The categories of personal information collected;
- The categories of sources from which information was obtained;
- The business or commercial purposes for collecting, using, selling, or sharing information;
- The categories of third parties to whom information was disclosed;
- Access to specific pieces of personal information;
- Correction of inaccurate information;
- Deletion of personal information;
- Opt-out from the sale or sharing of personal information;
- Limitation of certain uses of sensitive personal information;
- Equal treatment when exercising privacy rights.
We do not sell personal information in exchange for money.
Certain analytics or advertising activities may qualify as “sharing” under California law. Where applicable, California residents may submit an opt-out request using our website privacy controls, a supported Global Privacy Control signal, or the contact method below.
11. Other United States State Privacy Rights
Residents of certain United States states may have additional privacy rights under their state laws.
Depending on the applicable law, these rights may include:
- Access;
- Correction;
- Deletion;
- Data portability;
- Opt-out of targeted advertising;
- Opt-out of the sale of personal information;
- Opt-out of certain profiling;
- Appeal of a denied request.
We will process eligible requests according to the requirements and deadlines of the law that applies to the request.
12. Requests from Other Jurisdictions
Although our store currently ships only within the contiguous United States and Washington, D.C., individuals located elsewhere may be able to access our website.
If a privacy law outside the United States applies to a particular processing activity, eligible individuals may have additional rights, including restriction, objection, withdrawal of consent, or the right to complain to a competent data-protection authority.
References to these rights do not mean that every international privacy law automatically applies to S Professional Global. Applicability depends on the relevant law, processing activity, and relationship with the individual.
13. How to Exercise Your Rights
To submit a privacy request, email:
ecommerce@sprofessional.com.br
Use the subject line:
Privacy Request
Include:
- Your full name;
- The email address associated with your account or order;
- The privacy right you wish to exercise;
- Any information reasonably necessary to locate the relevant account or transaction.
Do not send passwords, complete credit card numbers, card security codes, or unnecessary sensitive information.
14. Identity Verification
Before responding to a request, we may need to verify your identity.
Verification may require matching the information provided with information already associated with your account, order, or previous interactions.
If we cannot reasonably verify your identity, we may request additional information or deny the request where permitted by law.
Information provided for verification will be used only to verify and process the request.
15. Authorized Agents
Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf.
We may require:
- Written permission authorizing the agent;
- Proof of the agent’s identity;
- Direct confirmation of your identity;
- Confirmation that you authorized the specific request.
These requirements may not apply when the authorized agent holds a valid legal power of attorney.
16. Response and Appeals
We will respond to verified privacy requests within the period required by applicable law.
If additional time is reasonably necessary and legally permitted, we will notify you of the extension.
If we deny a request, in whole or in part, we will provide an explanation when required.
Where applicable, you may appeal our decision by replying to the decision email with the subject:
Privacy Request Appeal
We will review eligible appeals and respond within the period required by applicable law.
17. Cookies and Opt-Out Preference Signals
You can manage certain cookies through:
- The privacy or cookie controls available on our website;
- Your browser settings;
- Supported opt-out tools;
- A recognized browser-based preference signal, such as the Global Privacy Control.
Where legally required and technically supported, we treat a Global Privacy Control signal as a request to opt out of the sale or sharing of personal information for the browser or device transmitting the signal.
Cookie choices may be browser- and device-specific.
Disabling certain cookies may affect website functionality, customer accounts, saved preferences, or checkout features.
18. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Notice and our Privacy Policy.
Factors considered when determining retention include:
- The nature of the information;
- The duration of the customer relationship;
- Transaction and warranty requirements;
- Tax and accounting requirements;
- Fraud prevention and security needs;
- Applicable limitation periods;
- Regulatory and legal obligations;
- The need to establish, exercise, or defend legal claims.
When information is no longer reasonably required, we may securely delete or anonymize it.
19. International Data Transfers
S Professional Global operates in the United States.
Shopify and other service providers may process personal information in the United States and other countries. Those countries may have privacy laws different from the laws in your place of residence.
Where required by applicable law, we use recognized contractual, organizational, or legal safeguards for international data transfers.
20. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, misuse, and loss.
Nevertheless, no website, transmission, or storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and notifying us promptly if you suspect unauthorized account activity.
21. No Discrimination
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Exercising a privacy right will not result in:
- Denial of products or services;
- Different prices or rates;
- A different level or quality of service;
- Retaliation prohibited by applicable law.
This does not prevent us from offering lawful programs or benefits that are reasonably related to the value of personal information and comply with applicable requirements.
22. Updates to This Notice
We may update this Notice to reflect changes in our practices, Services, technologies, or legal obligations.
When updated, we will revise the “Last updated” date. Material changes may also be communicated through the website or by other appropriate means when required.
23. Contact Information
For questions, privacy requests, or appeals, contact:
S Professional Global
4121 SW 34th St, Suite F10
Orlando, FL 32811
United States
